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Privacy Policy

Privacy Policy

Last Updated: 24 September 2025

1. Introduction

Welcome to Onatrix Global Services Limited ("Onatrix," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:
Register on our website
Subscribe to our newsletter
Request information or assistance
Purchase our products or services
Participate in surveys or contests
Communicate with our customer service team
This information may include:
Name
Email address
Postal address
Telephone number
Payment information
Company information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:
IP address
Browser type
Operating system
Pages visited
Time and date of your visit
Referring website addresses
We use cookies and similar tracking technologies to collect this information. You can control cookies through your browser settings and other tools.

3. How We Use Your Information

We may use the information we collect for various purposes, including:
Providing, maintaining, and improving our services
Processing transactions and sending related information
Sending administrative information, such as updates and security alerts
Responding to your comments, questions, and requests
Sending promotional communications, such as newsletters and marketing materials
Monitoring and analysing trends, usage, and activities
Detecting, preventing, and addressing technical issues
Complying with legal obligations

4. How We Share Your Information

We may share your personal information with:

4.1 Service Providers

Third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights:
The right to access your personal data
The right to rectify inaccurate or incomplete data
The right to erasure of your personal data
The right to restrict processing of your personal data
The right to data portability
The right to object to processing of your personal data
The right to withdraw consent at any time
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16, we will delete that information.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy when transferred internationally.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Onatrix Global Services Limited
Address:
Onatrix eCo Green ParkPark No 2114 (2053) 02, Plot 2053 Olusegun Obasanjo Way,Wuse zone 7, ABUJA, 900110
Phone: +234 7088998845 - +234 7080496688

12. Complaints

If you have a complaint about our use of your information, please contact us directly first. You also have the right to submit a complaint to the Information Commissioner's Office (ICO), the UK's data protection authority.